Nothing was to much trouble for the staff, very friendly,attentive but unobtrusive.

The courtesy of all the staff we came into contact with.

The Squeeky fire door outside our room number 1.

Room was spacious, well-appointed and recently renovated. Overall it was tasteful and modern (except the carpet which was the only thing that looked like it hadn't been changed). En suite bathroom was very small, but perfectly adequate - clean and modern with good shower. The little extras such as the selection of refreshments (teas, coffees, biscuits, chocolates) and toiletries (all Neutrogena products) were plentiful and very nice.

Not too many bad points but main ones were...mattress didn't seem very new (bit too soft and springy), the carpet looked like it hadn't been upgraded, the bathroom smelled very musty, extractor fan was very noisy and sink didn't drain very well. These are all minor points and overall it was very good for the price, but main complaint had to be the noise! The room was right next to the corridor door (with a squeaky hinge!) which everyone passing upstairs has to go through. Made it impossible to sleep from about 6am onwards despite a very late night!!!

the service was good a nice welcome comfortable room good breakfast good valuefor money

everything was fine particular staff

We stayed 2 nights and had a lovely time, the staff were friendly and courteous. It was easy to find and very clean. The room was beautifully decorated and well maintained. I would stay again and would recommend it to my friends .

stayed many times over the last 10 yeays, altough stoped 3 years ago, as got to expensive and the establishment was in need of a refit. Now the hotel has been upgraded its a vast improvement plus they now offer value for money, would stay again

Room 1: Free wifi. Clean and tidy with decent selection of pillow and comfortable bed. Stayed only one night so presume good housekeeping. Shower worked, was hot and sufficient power for a decent wake up shower. Would recommend room 1 to solo traveller.

Room 1: Shower/toilet room is too small and could have been made bigger - there is enough room. Annoying green light from outside parking area shines straight in. Annoying big key fob. No lock on shoer/toilet door.

Stayed in room 4. Free wifi albeit slow. Good selection of pillows and comfortable bed. Clean room and good bath/shower room. Good housekeeping. Very cost effective

Room 4: Massive key fob made turning key difficult. Noisy floor with squeaks and groans when walking around room. One bedside lamp didn’t work until bulb replace on day three of four night stay. Heater did not work. Shower, once I had worked out how to use it wasn’t even pitiful. An age to dispense hot water and then you could piss on someone with greater force. Worst of all was the room was above boiler, which ran for most of the night. The hum was very noticeable from even the hallway. No sleep on first night - eventually phone night porter to find out what the noise was, little on second and by third/fourth, a mixture of just being plain tired and ear plugs – the kind you wear when using machinery. They must of known and yet no sound proofiing.

Close to weston super mare and to the motorway to bristol. Very clean and comfortable. Shower room is a decent size. It is a medium range budget hotel.

Radiator a bit noisy but did not disturb my sleep at all.

Excellant period of visit with great staff and wonderful facilities. Spacious room, extremely clean and comfortable

Very nice food - good, freindly and supportive staff

Very easy acess to rooms did not use restaurant.

Drinks at the bar were expensive. Would have liked a b/b price did not exspect breakfast to be an extra charge ....Ate away from the hotel much cheaper.

Clean, Friendly and cheap stop off on our way to Cornwall. Nce food to boot.

The staff were great, nothing was too much trouble and always smiling. We went for a wedding and they really made it a lovely relaxed day. The food was lovely, all served hot bearing in mind there was about 80 guest. Lovely time and location ideal for a hike up Brent Knoll, if you are feeling energetic.

The only complaint we did have slugs in our room, possibly from the fire escape, as it was a damp corner. But then there are slugs everywhere at the moment. It would not put me off staying and it was the last room available so we did get it cheaper.

The staff were brilliant, room fab.